Business Analyst

MSF – Holland, Kenya office is currently sourcing for a suitable candidate to fill the following position:

Business Analyst – 1 Position, Based in Nairobi

Main Purpose

Reporting to Logistics Coordinator, the incumbent will be responsible to support the identification and implementation of improvements in KO processes and systems, ensuring data accuracy and consistency across UniField Instance from KO, Supported Country Programs, D365, KO Automations, and other systems related to the Kenya Office to contribute to enhanced supply chain performance. Additionally, you assist in the preparation of monthly and periodic reports and newsletters.

Responsibilities

• Support the identification and implementation of system and process enhancements in KO supply chain and logistics to contribute to operational efficiency, in coordination with other departments
• Assist in proposing and suggesting process improvements aligned with OCA and Kenya Office strategic plans, objectives, and operational priorities
• Contribute to the analysis of root causes of deficiencies and bottlenecks within business processes and provide input for corrective actions
• Help ensure data accuracy and consistency across UniField Instance, D365, KO Automations, and other systems to support smooth supply and logistics operations
• Collaborate with teams in Amsterdam, Kenya Office, and Supported Country Programs to gather and assess functional requirements for system and process adaptations
• Assist in translating operational requirements into actionable changes by working with ICT and external service providers
• Support the implementation of new system features and process improvements to enhance supply chain/logistics and ICT performance
• Provide training and support teams in the effective use of new functionalities, reporting tools, and system upgrades
• Create and maintain analytical reports and KPIs to monitor supply chain performance and provide insights to inform decision-making and improve practices across Amsterdam – APU, IT, ESD, OPS, PHD, Talent and Learning, People and Culture, Kenya Office, and Supported Country Programs

Requirements

Education

Diploma or equivalent certification in Business Administration, Computer / Data Science, Engineering or related field

Experience

1 year of experience in business intelligence & logistics and supply chain processes analysis and development

Languages

English

Knowledge

• Knowledge of ERP systems (MS Dynamics, Odoo) and analytics and reporting tools and of support services and supply chain processes
• Knowledge of process mapping, system integration, and data analysis
• Proficiency in business analysis tools (e.g., Microsoft Visio, JIRA, or similar) and data visualization tools (e.g., Power BI), Data Analysis tools (e.g., SQL, SPSS, Python, R, MS Azure, etc.)

Competences

• Results and Quality Orientation
• Teamwork and Cooperation
• Behavioral Flexibility
• Commitment to MSF Principles
• Stress Management

How to Apply

Apply via the MSF Kenya Office HR portal.