Homeowner Services Coordinator

Position Summary

Central Delaware Habitat for Humanity seeks a Homeowner Services Coordinator to support partner homebuyers after acceptance into the homeownership program. The role guides families through sweat equity, education, mortgage readiness, closing, and the first year of homeownership.

Key Responsibilities

• Serve as primary contact for approved partner homebuyers
• Facilitate onboarding and explain program expectations
• Track sweat equity hours with volunteer and construction teams
• Schedule and support homeownership training workshops
• Support mortgage-readiness, document preparation, and closing
• Maintain accurate case files and compliance documentation
• Conduct post-closing follow-ups and early delinquency outreach
• Support Homeowner Services Committee and community events

Qualifications

• Strong communication and customer service skills
• Ability to work compassionately with diverse populations
• Strong organization and documentation skills
• Proficiency with Microsoft Office and digital recordkeeping
• Valid driver's license; background and credit checks required
• Willingness to complete annual MLO/QLO training

Preferred

• Experience in housing, social services, case management, or nonprofit programs
• Experience working with volunteers or committees
• Familiarity with Habitat for Humanity programs

Work Schedule

• Full-time, in-office, Monday to Friday
• Occasional evenings or weekends for workshops or events

Salary & Benefits

• $45,000 annual salary
• Medical insurance, retirement plan with employer contribution, PTO
• Professional development and advancement opportunities

How to Apply

Submit a resume and brief cover letter to careers@centraldelawarehabitat.org with the subject "Homeowner Services Coordinator – Application".

Additional Details

• Position category: Affiliate-Opportunity
• Type: Affiliate
• Function: US Affiliate
• Travel: Not specified